Refund policy

🛍️ Return & Refund Policy

At our store we want you to love your purchase! If you are not completely satisfied, we’re here to help.

🔁

       Returns

     *  Eligibility:      You may return items within 7 days of delivery.

         Conditions:    Items must be:

  • Unused and in the same condition as received

  • In the original packaging

  • With the receipt or proof of purchase

  • Non-returnable items:

  • Gift cards

  • Personal care products

  • Sale/clearance items (if marked final sale)

 

💸 Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

  • Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or damaged item sent).

🔄 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at:

📧 gkptla69@gmail.com

📦 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

  • We recommend using a trackable shipping service or purchasing shipping insurance.

📬 How to Initiate a Return

  1.  Email us at [your email address] with your order number and reason for return.

  2. We’ll reply with instructions and a return address.

  3. Pack and ship the item back to us.

💬 Questions?

Feel free to contact our support team:

📧  gkptla69@gmail.com